Your Questions... ANSWERED!
This section really will answer most of your questions, if you can't find what you're looking for, you can contact us here.


  How long does one session last?
One session lasts approximately 25-30 minutes. This consists of your pre-game briefing/instruction, kitting-up, a 15 minute game and time to collect (and compare!) your scorecards and check out your Zappix photos at the end of your game. We start sessions every 20 minutes as you don't need a second briefing on the same day.
  Is there a minimum/maximum age?
We recommend that LaserZone is suitable for children aged 6 and above, although this is not set in stone. Some younger players may be comfortable with the LaserZone environment, it depends entirely on the child. If you are unsure of the suitability for your child, we would be more than happy to give you a tour of the facilities to help you decide. There is no maximum age for players. We cater for families, corporate entertainment, stag & hen parties and more.
  Do I need to book?
Although you can just turn up and play, we cannot guarantee places unless you pre-book. You can book by phone and we sometimes ask for a small deposit to secure your booking. We do not take provisional bookings. We ask all players to arrive at least 10 minutes before their start time. To keep things running smoothly games must start on time. Birthday parties must be booked at least 7 days in advance.
  How many players can play at any one time?
Our arena holds a maximum of 33 players per game. This can be played as a team game (3 teams of 11) or a solo game (all against all). Although you need a minimum of two players to play, if you were thinking of coming along by yourself we will try to fit you in with other groups.
  Do I need to wear any specific clothes?
Sensible footwear - eg. no high heeled shoes. Apart from that, dark clothes are better - but don't tell your friends! We use ultra-violet light so anything white will make you a glowing target!
  Is it safe?
LaserZone is perfectly safe. All games are monitored by a 'marshal' who patrols the arena to ensure players obey our simple rules and to help anyone requiring assistance. We use very low powered lasers and a small amount of theatrical smoke - both of which are harmless.
  Will we have the arena to ourselves?
Depending on how busy we are at the time, you may be playing with other groups. It is also quite common for players of all ages to play together. It is possible to book exclusive use of the arena – speak to one of the team for further information.
  Is there a minimum number required for birthday parties?
To book a LaserZone birthday party you need to bring at least 6 people.
  Is it possible to open outside your normal opening times?
Yes! If you have more than ten people and you want to play outside our normal times, we can open at any time, day or night. Ask a supervisor for more information.
  Is there anywhere we can watch from?
If you have never played before we will be more than happy to give you a free guided tour. Likewise, if you are a parent looking after a birthday party we can take you inside the arena to observe the game. Alternatively you can wait in our reception area where you can purchase a selection of hot (we proudly brew Starbucks Coffee) and cold drinks and watch the scores on our live score-screen and see live player photos on our Zappix screen.
  How can I pay?
You can pay by cash, credit/debit card (sorry - not Amex) and postal orders. You can also pay by business cheque with proof of address and authority to sign. Following the withdrawal of the cheque guarantee scheme, cheques can only be accepted as pre-payments or deposits provided they are received at least 14 days before the booked date. Payment by personal cheque for bookings on the day can no longer be accepted.




 
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